How do you get employees to come up with ideas that move the organisation forward, and how do you make sure those ideas actually happen?
The starting point is simple: everyone should take part in continuous improvement. Louise shows how to build a climate where improvement, creativity and innovation become a natural part of everyday work, and what leaders need to do to make it last.
- Why small ideas deliver the most, taken together
- What separates idea systems that work from suggestion boxes
- The manager’s role once the ideas start coming
- Exercises and tools to generate more ideas